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FAQs
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Introduction
What is MatrixMeet?
How do I create an account?
How do I submit my settlement account?
Is MatrixMeet free to use?
Booking Tickets
How can I book tickets?
Can I book multiple tickets at once?
Will I receive a confirmation after booking?
Payments and Refunds
What payment methods do you accept?
Can I get a refund if I can’t attend the event?
What happens if my payment fails?
Event Information
How can I find events near me?
How can I contact the event organizer?
What happens if an event is canceled?
Account and Support
Can I update my profile details?
How do I contact customer support?
Technical Issues
I didn’t receive my booking confirmation. What should I do?
The website isn’t loading correctly. What can I do?
Can I use the site on my mobile device?